Queue Management Systems & Hardware
Explore Nepal Gigatech's modular product family. From low-cost software running on your existing PCs to rugged 17-inch commercial touch kiosks and high-visibility LED counter bars.
Which Model Is Right For Your Budget?
Compare our two primary deployment pathways side by side.
| Feature / Specification | Software-Only Option | Full Turnkey Hardware Setup |
|---|---|---|
| Primary Goal | Zero hardware lock-in, lowest startup cost | Self-service automation, high-traffic commercial prestige |
| Ticket Dispenser | Existing PC/Tablet + standard USB thermal printer | 17-inch Floor-Standing capacitive touch steel kiosk |
| Counter Calling Desk | Lightweight browser widget on teller monitor | Physical tactile wireless keypad with backlit LCD screen |
| Counter Visual Display | Optional or shared central waiting TV | Dedicated 8-digit high-visibility green LED counter bar |
| Voice Announcement | Built-in Nepali & English voice audio via TV speakers | Integrated PA sound system & dedicated audio amplifier |
| Installation Time | 2 to 4 hours (Remote or On-site) | 1 to 2 business days (Mounting, cabling & training) |
| Recommended For | Clinics, small co-ops, lab desks, retail counters | Commercial banks, public hospitals, government centers |
Smart QMS Enterprise Software (Standalone & Cloud)
Budget-friendly intelligent queue management software that runs on any existing Windows PC, tablet, or web browser. Zero heavy hardware required.
Nepal Gigatech 17-Inch Floor-Standing Touch Kiosk
Heavy-duty commercial capacitive touchscreen token dispenser with high-speed built-in Japanese auto-cutter thermal printer.
Staff Wireless Counter Calling Keypad (Physical & Virtual Web)
Ergonomic silicone tactile keypad for counter operators with backlit LCD screen. Also available as lightweight desktop soft-keypad.
Ultra-Bright 8-Digit Counter LED Display Unit
High-contrast dual-row LED ticket display mounted directly above service counters for unmistakable visibility.
Central Waiting Hall Multi-Media Queue Display System
Turn any standard Smart TV into a multimedia waiting lounge display with live token list, counter arrows, and promo video playback.
Bilingual (Nepali & English) Audio Voice Calling Module
Natural human-sounding voice synthesizer that automatically announces called tokens in clear Nepali and English.
Request Quotation & Technical Datasheet
Have specific counter counts or custom software requirements? Submit your inquiry below and our engineers will reply with a detailed proposal.
Tell Us About Your Facility & Get the Best Quote
Whether you want an ultra low-cost Software-Only setup on your current PCs or a Full Hardware Kiosk, we will structure the most comfortable solution for you.
8 Integrated Applications in the Nepal Gigatech Ecosystem
Unlike single-purpose queue counters, our system bridges physical kiosks, mobile smartphones, operator portals, and executive analytics.
Touchscreen Kiosk Dispenser
Sleek self-service kiosk with edge-to-edge branding, bilingual prompts (Nepali & English), custom service categories, dynamic intake questions, and fast thermal token printing.
Mobile Kiosk & Live QR Tracker
Customers scan the QR code on their token slip with any smartphone camera. No app download required! Live position in line and estimated wait time allows waiting anywhere.
Digital TV Display Signage
High-definition split-screen digital signage for waiting lobbies. Displays active called tokens, counter numbers, promotional video slideshows, news tickers, and voice chimes.
Smart Operator Caller Console
Intuitive web portal for counter staff. Call next with one click, recall, put on hold, transfer to another department (e.g. Billing -> Documents), and view customer intake history.
Access Entry & QR Scanner
Door security and reception check-in application for validating scheduled appointments, security clearances, and turnstile access using encrypted QR codes or PINs.
Customer Feedback Portal
Instant touchscreen or mobile CSAT rating (1–5 stars, smileys, quick tags) collected immediately upon service completion, directly linked to the specific counter agent.
Site & Branch Admin Portal
Branch managers dynamically configure services, open/close counters, adjust operator permissions, modify queue prioritization rules, and monitor floor traffic in real time.
Executive Analytics & SLA Dashboard
Real-time intelligence dashboard: Average wait time vs. service time, peak-hour heatmaps, counter agent efficiency, SLA breach warnings, and one-click PDF/CSV export.